A Coffee With: Adam Munday, general manager at Manchester’s Innside hotel
What is your proudest business moment?
My proudest achievements have to be becoming a hotel general manager at only 25 and then going on to win a prestigious Acorn Award from The Caterer in 2005. It’s awarded to the top 30 hotel professionals under the age of 30 and really marked a milestone. It’s nice to be recognised for your hard work, it drives you to work even harder to succeed.
Do you dress up or down for business?
Before coming to Manchester, I was always a suit and tie guy, but now it’s chinos, shirt, jacket with loud socks and pocket square. I’ve learnt that it’s important to be comfortable, as I’m rushing around all day. I feel like my loud socks have become a something of a trademark!
What is a tip which is invaluable in life or business?
Back yourself 100 per cent. Without self-belief you can only go so far. Having genuine enthusiasm and passion for your business – or life – is infectious and goes a long way towards helping others believe in you. You can be your own worst critic but can equally be your best cheerleader.
Do you have a motto that guides the way you do business?
Surround yourself with those on the same mission as you – don’t tolerate consistent under performance. That way you won’t get distracted or dragged down by people with a different mindset. It’s all about the team – when you’re surrounded by people with the same mindset as you, you can bounce off each other and stay motivated and efficient, no matter what.
Which individual inspired you in your business life and why?
A former boss who is now my mentor. He gave me many of the important career breaks that have got me where I am today and backed me all the way. It’s good to know there is someone who supports you completely and is there to help you when times get tough.
How do you make contacts?
I meet a whole range of people, including some that I may not directly do business with. There are many networking events that go on in Manchester all the time – they are perfect for business, as they are brimming with opportunities. It is also important to follow up when you have met someone – you never know what they have to offer.
What do you always have with you?
I can’t go anywhere without my two phones! It’s always good to carry business cards too, as you never know who you may meet that day.
What is your company’s biggest asset?
Our great people. I am surrounded by people who strive to better the workplace, get the work done and motivate each other, as well as providing great service to all our customers.
When are you most creative or inspired?
Early morning, when I feel fresh and have a clear mind to think – around 6am to noon. It’s the time of the day when I have most energy so can be most productive.
What would you be doing if you hadn’t followed your current career path?
I did play a football to a high standard – I actually got a bad injury while on a trial at a professional club, so I would like to think I would be a footballer if the hospitality business didn’t work out. Maybe I could have been the next David Beckham…
What do you do to relax outside work?
I love football. I’ve been an avid Crystal Palace fan for as long as I can remember. I’m also a big fan of boxing – I’ve been watching it for years and I’ve even dabbled in it. Most importantly, though, I enjoy spending time with my amazing family and travelling, preferably at the same time!
When do you take your coffee break?
I have a few throughout the day to keep me going – one at around 8am, then another at 11am, and usually an afternoon pick me up at about 3pm.
American, latte, cappuccino – what’s your coffee break favourite?
My choice is always a double espresso, but as that’s quite strong I usually have a sparkling water with lime on the side.
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